1. Acceptance of Terms and Conditions

By accessing and using the revamp.design website, you agree to these Terms and Conditions. Please read carefully before using the site. If you do not agree with any of the provisions below, please do not use the revamp.design website or services.

2. About revamp.design

The revamp.design website and its associated domains/subdomains are operated by SC Revamp Design SRL, headquartered in Târnaveni, Cartier Zorilor 2D, ap. 14, Mureș county, registration J26/377/2023, CUI 47742162. For quick contact: hello@revamp.design, tel. +40 745 510 297. All commercial communications or technical requests can be sent to the email address above.

3. Nature of the Website and Ordering Process

The website's primary role is informative and for service presentation. Currently, there is no automatic order placement (checkout) functionality; no user accounts are created on the site, and there is no active newsletter. All requests are made through contact forms, Typeform, or via email/phone and are finalized through a written offer or a signed contract. The prices displayed on the site are indicative starting prices; the final offer is communicated after the project discussion and detail analysis.

4. Services Offered and Customization

revamp.design offers customized services (e.g., web design, web development, branding, social media management, maintenance, hosting, consulting). As these are custom-executed services, each project is estimated individually. All deliverables, designs, and technical solutions are adapted to the client's needs and are not "standard" products that can be returned.

5. Free Initial Call and Deposit

For any service of interest, revamp.design offers a free initial call (scoping, preliminary evaluation). If the client decides to start a collaboration for services of web development, the client will pay an advance of 20% of the project value, advance which is non-refundable. This advance covers the work of analysis, design, and preparation of materials specifically realized for the client. By accepting the commencement of works and the payment of the advance, the client confirms that they understand the customized nature of the deliverables and the waiver of the right of return for that stage (exceptions according to applicable legislation regarding distance contracts and services executed upon request).

6. Offer, Invoicing, and Payments

Following the project discussion, revamp.design will send a written offer (email/contract) containing technical details, a timeline, and payment terms. Invoicing is carried out in accordance with the offer and current fiscal legislation. The value displayed on the offer is considered the final accepted value only after signing the documents/confirming payment according to the communicated offers. For recurring subscription services (maintenance, hosting, administration), the minimum contractual period is that mentioned in the offer; specific conditions (renewal, termination, penalties) will be established in the contract.

7. Cancellations, Terminations, and Refunds

For web development projects: the 20% advance is non-refundable. If the client cancels before the effective start of the work, a partial refund may only be agreed upon at the discretion of revamp.design and depending on the costs already incurred. For subscriptions with a minimum period (e.g., 3 months), early termination may incur termination fees according to the offer/contract (e.g., a fee equal to the difference up to the full value for 3-month subscriptions; 50% for 6-month or longer contracts — these provisions will be clearly mentioned in the individual contract).

8. Intellectual Property Rights

All materials created by revamp.design (design, textual content, graphic elements, images, project files, source code, animations, concepts, and documentation) are protected by copyright. The usage rights for the final deliverables (e.g., the site put into production, graphic materials, logo) are transferred to the client only after full payment of the amounts agreed upon in the contract. Until full payment, revamp.design retains ownership rights. After full payment, revamp.design may request the inclusion of a specific usage/license agreement if applicable (e.g., limited, exclusive, or non-exclusive license) - all conditions will be stipulated in the offer/contract.

9. Portfolio and Marketing

Following finalization and full payment, revamp.design reserves the right to include the project in its public portfolio, case studies, or promotional materials, provided that confidentiality clauses are respected. If the client justifiably requests full confidentiality, we can enter into a separate agreement (NDA) to restrict the use of materials in the portfolio.

10. Confidentiality and Data Protection

revamp.design processes personal data in accordance with applicable legislation (GDPR). Data collected through contact forms/Typeform are used exclusively for communication related to the offer/project and are not distributed to third parties outside of the situations described in the Privacy Policy. For complete details regarding data collection, storage, and your rights, please consult the site's Privacy Policy.

11. Cookies and Analytics

The site may use analysis tools (e.g., Google Analytics) and functional cookies to improve the user experience. Given that no sensitive data is collected directly on the site through e-commerce forms, cookie settings can be managed by the user in the browser. For the complete list of cookies used and their purposes, consult the Privacy Policy.

12. Limitation of Liability

revamp.design is not liable for: (i) direct/indirect damages caused by the use of delivered materials if the client or third parties have intervened on the deliverables; (ii) loss of data/revenue caused by external factors (third-party hosting, 3rd party errors); (iii) delay in delivery caused by incomplete information provided by the client. revamp.design will exercise professional diligence to limit such situations.

13. Unforeseen Circumstances

Neither party shall be liable for the non-fulfillment of obligations if this is due to a force majeure event. If the force majeure persists for more than 15 days, the parties may agree to suspend or terminate the contract, without either party being able to claim damages.

14. Complaints and grievances

Any complaint related to the provided services must be sent by email to hello@revamp.design or through the contact form. We will respond within 30 calendar days of receipt, with the proposed solution or with a request for additional information.

15. Applicable Law and Dispute Resolution

This contract/terms are governed by Romanian law. The parties will attempt amicable resolution of any dispute; otherwise, litigation will be settled by the competent courts in Romania, with revamp.design's registered office as the reference jurisdiction.

16. Contact

For any questions regarding terms and conditions, privacy: E-mail: hello@revamp.design Tel: +40 745 510 297 Address: SC Revamp Design SRL, Cartier Zorilor 2D, ap. 14, Târnăveni, Mureș County

17. Modifications

revamp.design reserves the right to update these Terms and Conditions. The version published on the site is the one applicable at the time of access.

Last updated: October 8, 2025.